Plain language version. Last updated June 3, 2026.
This agreement is between Dunn Digital LLC (“we,” “us,” “Dunn Digital”) and you, the client. Your specific package, pages, features, price, extras, and launch target are set in your project summary and reflected in the deposit you pay at checkout. Accepting these terms and paying that deposit means you agree to those specifics together with everything below.
We’ll design, build, and launch your website as described in your project summary. Anything not listed there is out of scope; added work needs a quick written OK (email is fine) on the scope and price before we start it.
The launch target in your project summary is counted in business days, starting once we have all three of: your deposit, your content (text, images, logo, services, hours, contact info), and any access we need. Please reply to review requests within 3 business days. If you’re delayed, the launch date moves day for day. If we can’t reach you for 30 days straight, we may pause the project; restarting later costs a $150 restart fee.
A 50% deposit is due to begin and is nonrefundable once we start work. The balance is due at approval, before the site goes live. The Care Plan is $99/month, billed automatically through Stripe from launch. If any amount is more than 15 days past due, we may pause work and suspend Care Plan service until you’re current; overdue amounts may also accrue interest at the maximum rate allowed by Kentucky law. Prices exclude tax; Kentucky sales tax, if it applies, is added as a separate line.
We revise the design until you’re happy with it; we’re not done until you love it. New pages or features beyond what’s described in your project summary are a separate scope, agreed on in writing before we start.
Here’s what the plan does and doesn’t cover.
Included:
Not included (quoted separately): redesigns, new pages or features, SEO campaigns, content writing, ad management, and fixing problems caused by you or by third parties.
The plan starts at launch, renews monthly, and continues until either of us cancels with 30 days’ written notice. If it ends: we’ll give you an export of your site files on request, hosting becomes your responsibility, and we may take the site offline after the final paid period if you haven’t arranged new hosting. Your build and setup fees aren’t refundable; prepaid but unused Care Plan months are refunded pro rata.
Once you’ve paid in full, you own the finished website design and the content you gave us. You always own your domain, email accounts, and business content, no matter the payment status. We keep ownership of our reusable tools, code, and processes, and license them to you as built into your site. Third party items (themes, plugins, fonts, stock images) keep their own licenses. We may show the finished site in our portfolio unless you tell us in writing not to.
You confirm you have the rights to everything you give us and that it’s accurate and lawful. You’ll cover us (indemnify) against outside claims arising from your materials, your products or services, or your use of the site in violation of the law.
We’ll do the work professionally and fix defects in our own work that you report within 30 days of launch, free. Otherwise the site is provided “as is”: we can’t guarantee uninterrupted operation, search rankings, traffic, leads, or revenue, and we’re not responsible for outages or changes by third parties (hosting, Google, domain registrars, payment processors), though we’ll do our best to help resolve any issue.
Neither of us is liable for indirect or consequential damages, or for lost profits or data. Our total liability for any claim is capped at the total fees you paid us under this agreement. This doesn’t limit your obligation to pay, or either side’s liability for willful misconduct.
Either of us can end the agreement for a material breach not fixed within 14 days of written notice. You can cancel the project at any time; if you do, the deposit is nonrefundable and covers work through design approval, and once we’ve built the site and delivered it for your review or launch, the full project fee is due. You’ll also cover any nonrefundable third party costs already incurred (domain, stock assets, etc.). The Care Plan ends with 30 days’ notice.
We’re an independent contractor, not your employee or partner, and neither of us can speak for or bind the other. We may use subcontractors and stay responsible for their work. Neither of us can transfer this agreement without the other’s OK, except to a buyer if the business is sold. Notices go by email. Kentucky law governs, with venue in the state or federal courts in Jefferson County, Kentucky. If any part of this agreement is unenforceable, the rest still applies. The sections on ownership, payment, your content/indemnity, and the liability limit keep applying after the agreement ends. Neither of us is responsible for delays from events outside our reasonable control. Not enforcing a term once doesn’t waive it. This agreement plus your project summary is the entire deal and replaces earlier discussions; changes must be in writing (email from both of us is enough).
By checking “I agree to the Website Services Agreement” and paying your deposit at checkout, you agree to everything above, which makes this agreement binding. Prefer to sign a copy instead? Just ask and we’ll send one.